We build the custom platforms

OSC Web Design is a full-stack development partner for organizations that have outgrown off-the-shelf software. Custom dashboards, CRMs, third-party integrations, and purpose-built web applications - delivered end-to-end by a team that's been doing this since 2011.

Custom Web Applications

Custom applications built from scratch around how your business actually works - not how an off-the-shelf product thinks it should. Shaped by your data, your workflows, and your real-world constraints.

  • New platform builds
  • Multi-tenant platforms
  • User roles & permissions
  • Real-time & event-driven

Operations Dashboards

Internal dashboards that replace the spreadsheet sprawl. Real-time visibility into the metrics, queues, and exceptions your team actually runs the business on.

  • Live KPI & ops dashboards
  • Pipeline & queue management
  • Role-based views
  • Custom reporting

Custom CRMs & Portals

When Salesforce is overkill and HubSpot doesn't fit — purpose-built CRMs and customer portals modeled to how your team actually sells, serves, and retains.

  • Custom CRM platforms
  • Customer & partner portals
  • Sales pipeline management
  • Self-serve account areas

API Integrations & Middleware

The connective tissue between the tools you already use. Custom-built connections between your platforms - designed to handle failures, stay in sync, and never break quietly.

  • Third-party API integration
  • Custom API development
  • Real-time event connections
  • Platform integration layer

Data & Automation

Systems that move your data from where it lives to where it matters - automated reporting, connected data sources, and the workflow automation that takes hours off your week.

  • Data sync & pipelines
  • Reporting & analytics
  • Workflow automation
  • Scheduled jobs & alerting

Infrastructure & Reliability

Enterprise-grade infrastructure for platforms that can't afford downtime. Cloud hosting, automated deployments, monitoring, and the reliability standards serious businesses require.

  • Cloud architecture (AWS & GCP)
  • Automated deployment pipelines
  • Monitoring & alerting
  • Incident response & SLAs

AI, woven through your business.

We don't bolt a chatbot onto your site and call it innovation. We engineer AI into the layer where it actually changes how the business runs — reporting, operations, customer experience, and the long tail of work that used to need a human in the loop.

Reporting & Forecasting

Built on your actual business data, not generic templates. Revenue forecasts, demand projections, and the reports leadership actually reads - generated automatically from the numbers that run your business.

  • Predictive Models
  • Auto-generated Reports
  • Anomaly Detection

Document & Email Automation

Sorting and routing emails, pulling key data from contracts, and extracting information from PDFs and unstructured messages. The repetitive work that buries your operations team - handled accurately, fully tracked, and escalated to a person only when it actually needs one.

  • Inbox Triage
  • Contract Parsing
  • Structured Extraction

Internal AI Copilots

AI assistants built directly into your existing tools - not a separate app nobody opens. Sales reps drafting proposals, support staff resolving tickets, operations teams pulling data without writing a single query. All trained on your data, your terminology, and your rules.

  • Custom RAG
  • In-app Assistants
  • Scoped Permissions

Predictive Operations

Automatic alerts when your key numbers fall outside normal ranges, demand forecasting for inventory and staffing, and early warnings that surface problems before your customers notice. AI working quietly in the background across the systems you already run.

  • Anomaly Alerts
  • Demand Forecasting
  • Capacity Planning

A process built for ambitious projects.

Phase 01 · Discovery

Discovery & Architecture

We map the business, the data, the integrations, and how things actually run before a single pixel is moved. You leave Phase 1 with a system blueprint, a clear plan for how your data is structured, and a project scope you can take to your board.

  • Stakeholder interviews
  • Data & integration audit
  • Technical architecture
  • Scope & estimate

Phase 02 · Design

Design Systems & Prototyping

Design built and tested in actual code, not just mockups. Every screen, every interaction, every loading state - so when development begins, we're building from something that already works, not a static image.

  • Design system in code
  • Interactive prototypes
  • Real states & flows
  • Accessibility baselines

Phase 03 · Engineering

Engineering & Integration

The build phase, run on proven engineering practices - tracked changes, staged testing environments, peer review, and automated deployment. Every third-party integration is verified against the real system before anything goes live.

  • Full-stack engineering
  • Integration & APIs
  • CI/CD & environments
  • Code review & testing

Phase 04 · Launch & Beyond

Launch & Long-Term Ownership

Launch is the beginning, not the end. We stay on as your platform team — managed hosting, monitoring, ongoing development, and a roadmap that grows with the business.

  • Managed hosting & SLAs
  • Monitoring & alerting
  • Ongoing development
  • Roadmap & advisory

OSC delivered a platform that runs our entire business. The integrations alone would have taken a typical agency a year — they shipped them in months, and they've been our partner ever since.

Operations Director Enterprise client · Confidential

Have an ambitious web project?

Tell us about the platform you're building. Initial conversations are free, confidential, and have no obligation. We'll tell you honestly whether we're the right team for it.